privacy policy
Nippon Enerjump Co., Ltd. (hereinafter referred to as "our company") will ask you to disclose information necessary for transactions and communications, such as your name, address, telephone number, and e-mail address, when you use our company. In accordance with the spirit of the Personal Information Protection Act, our company will handle personal information in accordance with this privacy policy. This privacy policy is a promise between you and our company regarding the handling of personal information disclosed to us.
1. Purpose of use of personal information
We will use personal information for the following purposes:
(1) We use your contact information, such as your name, address, and telephone number, to ship products to you and bill you for them.
(2) In order to communicate and confirm the contents of your order and delivery method, we will use your contact information such as your name and e-mail address, the type and quantity of the product you ordered, and the billing amount.
(3) We use your usage history and contact information such as your name, address, and e-mail address to conduct campaigns, surveys, and provide information about our products and services.
(4) In order to improve our services, we use customer opinions, survey results, usage history, etc.
(5) We will use your contact information, such as your name, address, and e-mail address, to respond to your opinions, requests, and questions.
(6) When conducting business in cooperation with our partner companies. In such cases, we will require the partner companies to manage personal information appropriately.
(7) We will disclose personal information when required by law to do so by government agencies or other public institutions.
2. Management of personal information
We manage personal information under the following system.
(1) We will establish the necessary internal systems in accordance with the Personal Information Protection Act and guidelines, and obtain a pledge from employees to handle personal information appropriately.
(2) We will limit the use of personal information to only employees who need it for business purposes, establish rules regarding the storage and management of media containing personal information, and take precautions to protect personal information.
(3) Regarding personal information stored in the system, accounts and passwords will be prepared so that only employees who need the information for business purposes can use it, and access rights will be managed. Furthermore, accounts and passwords will be strictly managed to prevent leakage or loss.
(4) Provided that there is no disruption to the service, personal information will be deleted at any time after a certain period of time has passed since it was received.
3. Disclosure of Personal Information
(1) We will not disclose personal information to third parties without the customer's consent. However, this does not apply in the following cases: ・When requested by a public institution such as a court or the police based on laws and regulations ・When there are special provisions in laws and regulations ・When there is a risk of harm to the life, body, or property of a customer or a third party and the consent of the person in question cannot be obtained ・When it is necessary to protect our rights, property, or services from actions that violate laws and regulations or our terms of use and precautions and the consent of the person in question cannot be obtained
(2) If we receive a request from a customer for disclosure of personal information held by our company, we will disclose the information only if we can verify that the request is from the person in question.
* Method of identity verification: In order to verify that the request is coming from you, please send us a copy of your identity verification document (driver's license, health insurance card, etc.) by mail.
Japan Ena Jump Co., Ltd. 2-14-12 KW Building, Nihonbashi Kakigaracho, Chuo-ku, Tokyo 103-0014
Once we have confirmed that your request is from you, we will disclose the information by mail to the address listed on your identity document.
4. Questions and suggestions
If you have any questions or comments, please contact us here.
https://enerjump.jp/pages/contact